Warranty Policy
1. Warranty Overview
At Harrellamb, we are committed to providing reliable and high-quality fan products. This warranty policy applies to all fans purchased directly from harrellamb.com, including handheld fans, desk fans, misting fans, pedestal fans, and ceiling fans.
Our products are covered by a limited warranty against manufacturing defects under normal use conditions.
2. Warranty Coverage
This warranty covers defects in materials or workmanship that occur during normal and intended use of the fan.
Covered under warranty:
Fan does not operate due to manufacturing defects
Motor or internal component failure under normal use
Functional issues not caused by misuse or external damage
3. What Is Not Covered
The following situations are not covered under this warranty:
Damage caused by misuse, abuse, or improper operation
Damage from accidents, drops, water exposure (unless product is designed for such use)
Unauthorized modification, repair, or disassembly
Normal wear and tear
Cosmetic damage that does not affect functionality
Damage caused by incorrect voltage or incompatible power sources
Products used for commercial or non-intended purposes
4. Warranty Period
All Harrellamb fan products are covered by a limited warranty of 1 year from the date of purchase.
The warranty applies only to the original purchaser and is non-transferable.
5. How to Request Warranty Service
To request warranty support, please contact us at:
📧 support@harrellamb.com
Include the following information:
Order number
Product name or model
Description of the issue
Clear photos or videos showing the problem
Our support team will review your request and respond within 1 business day.
6. Warranty Resolution
If your claim is approved, Harrellamb may, at its discretion:
Provide a replacement product
Offer a refund
Provide an alternative solution depending on product availability
Replacement or refund decisions are made after evaluation of the issue.
Shipping costs related to warranty service will be covered only if the issue is confirmed as a product defect or incorrect item sent by us.
7. Limitation of Liability
This warranty does not cover indirect, incidental, or consequential damages arising from the use or inability to use the product, to the extent permitted by law.
Some states do not allow limitations on implied warranties, so certain limitations may not apply to you.
8. Contact Information
If you have any questions about this warranty policy or need assistance with your fan product, please contact us:
📧 support@harrellamb.com
We are happy to assist you and typically respond within 1 business day.
At Harrellamb, we are committed to providing reliable and high-quality fan products. This warranty policy applies to all fans purchased directly from harrellamb.com, including handheld fans, desk fans, misting fans, pedestal fans, and ceiling fans.
Our products are covered by a limited warranty against manufacturing defects under normal use conditions.
2. Warranty Coverage
This warranty covers defects in materials or workmanship that occur during normal and intended use of the fan.
Covered under warranty:
- Fan does not operate due to manufacturing defects
- Motor or internal component failure under normal use
- Functional issues not caused by misuse or external damage
3. What Is Not Covered
The following situations are not covered under this warranty:
- Damage caused by misuse, abuse, or improper operation
- Damage from accidents, drops, water exposure (unless product is designed for such use)
- Unauthorized modification, repair, or disassembly
- Normal wear and tear
- Cosmetic damage that does not affect functionality
- Damage caused by incorrect voltage or incompatible power sources
- Products used for commercial or non-intended purposes
4. Warranty Period
All Harrellamb fan products are covered by a limited warranty of 1 year from the date of purchase.
The warranty applies only to the original purchaser and is non-transferable.
5. How to Request Warranty Service
To request warranty support, please contact us at:
Include the following information:
- Order number
- Product name or model
- Description of the issue
- Clear photos or videos showing the problem
Our support team will review your request and respond within 1 business day.
6. Warranty Resolution
If your claim is approved, Harrellamb may, at its discretion:
- Provide a replacement product
- Offer a refund
- Provide an alternative solution depending on product availability
Replacement or refund decisions are made after evaluation of the issue.
Shipping costs related to warranty service will be covered only if the issue is confirmed as a product defect or incorrect item sent by us.
7. Limitation of Liability
This warranty does not cover indirect, incidental, or consequential damages arising from the use or inability to use the product, to the extent permitted by law.
Some states do not allow limitations on implied warranties, so certain limitations may not apply to you.
8. Contact Information
If you have any questions about this warranty policy or need assistance with your fan product, please contact us:
We are happy to assist you and typically respond within 1 business day.